Last update:
   29-Apr-2026
 

Arch Hellen Med, 43(4), July-August 2026, 443-448

REVIEW

The investigation of organizational culture in healthcare services in Greece

M. Rovithis,1 A. Poulaki,2 S. Koukouli,3 M. Moudatsou,3 A. Stavropoulou,4 N. Rikos5
1Department of Business Administration and Tourism, Hellenic Mediterranean University, Heraklion, Crete,
2University Hospital of Heraklion, Heraklion, Crete,
3Department of Social Work, Hellenic Mediterranean University, Heraklion, Crete,
4Department of Nursing, University of West Attica, Athens,
5Department of Nursing, Hellenic Mediterranean University, Heraklion, Crete, Greece

Organizational culture is a set of values, beliefs, perceptions, and practices that influence the behavior of an organization's member. In the healthcare sector, it has been associated with employee satisfaction and commitment, the quality of services provided, and patient safety. Most studies on organizational culture employ either a typological approach with results referring to one or more types of organizational culture, or a dimensional approach, which characterizes a culture based on its association with several continuous variables. In Greece, research on organizational culture, mostly within hospital settings, predominantly adopt a typological measurement approach that identifies the dominant or the desired organizational culture type, based on the underlying theoretical framework.

Key words: Healthcare, Health services, Hospitals, Organizational change, Organizational culture.

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