Last update:

   11-Mar-2026
 

Arch Hellen Med, 43(3), May-June 2026, 298-303

REVIEW

The application of artificial intelligence in the administration of health units and public health crisis management

K. Vlasiadis,1 Z. Vlasiadis,2 K. Kliagkona3
1Dental Clinic, University Hospital of Heraklion, Heraklion, Crete,
2Department of Business Administration, University of West Attica, Athens, Greece,
3Institute of Criminal Justice Studies, University of Portsmouth, United Kingdom

In recent years, artificial intelligence has experienced spectacular growth with applications of paramount importance in various sectors, including health thanks to the development of telemedicine. In the current article, certain such forms of telemedicine with expanded applications thanks to the integration of artificial intelligence are described and supported through modern literature, such as (a) digital assistants ("chatbots"), which allow free access to medical information and advice, (b) various "smart" invasive sensors to monitor and receive data regarding a patient's health status and, by extension, timely intervention, as well as (c) robotic technology for "reading" medical images, predicting possible complications and performing high-end surgical procedures. The ultimate goal of these is to provide personalized, higher quality, and safer services, expand access to medical services, streamline mainly administrative functions of the units, better allocate resources, limit errors, and enhance the effectiveness of healthcare systems, especially in cases of crisis management, in order to ensure both individual and public health.

Key words: Artificial intelligence, Crisis management, Health unit administration, Public health.


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