Last update:
28-Jun-2024

OBJECTIVE To investigate the job satisfaction of employees in a public general hospital of Chios, in order to determine empirically whether the pandemic has affected the working life of these individuals.

METHOD The questionnaire was distributed to employees at the General Hospital of Chios in the period from October to the middle of November 2022. The questionnaires were completed in the presence of the researcher. A total of 146 questionnaires were distributed and 138 completed questionnaires were returned. In total, the questionnaire included 19 questions, which were classified into two sections. A test of normality of the sample was performed and since the hypothesis of non-normality was not rejected, it was chosen to do non-parametric Mann-Whitney and Kruskal-Wallis tests. Finally, α=0.05, which corresponds to a 95% confidence interval, was set as a significance level.

RESULTS The levels of job satisfaction from the research participants were generally of medium level, as before the pandemic they were determined at 2.84 (standard deviation [SD]: 0.65) and after the pandemic at 2.68 (SD: 0.68) on a 5-point scale. Out of the twelve dimensions of job satisfaction studied, five had an average value greater than three, while seven had an average value above two in the pre-pandemic period. In relation to the third research question which investigated the effect of demographic factors on the levels of job satisfaction before and after the pandemic, it should be noted that many of them appeared to have a statistically significant effect, such as gender, family income and education level.

CONCLUSIONS The main conclusion of this research is that the observed decrease in job satisfaction as a result of the pandemic is confirmed by many studies that took place during the pandemic.

Key words: COVID pandemic, Healthcare staff, Job burnout, Job satisfaction.