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09-Jul-2004
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Arch Hellen Med, 19(5), September-October 2002, 577-589 APPLIED MEDICAL RESEARCH Scale validation methodology V. RAFTOPOULOS,1 H. THEODOSOPOULOU2 |
The systematic use of psychometric scales, in psychology and psychiatry, but also in other research initiatives, necessitates the development and use of research methodology that assures validity and reliability of these scales. The aim of this paper is to describe such methodology, using examples from patient satisfaction literature.
Key words: Factor analysis, Patient satisfaction, Reliability, Scale validation, Validity.